FAQs

As per our policy, we do not make any changes to the orders once placed. Further, orders once placed cannot be canceled/exchanged or refund.

Once the order has been dispatched, you will receive the tracking details via email/text on the contact details provided at the time of placing the order.
For any additional information you can email us at contact@kayeandco.in with your order number.

Please retry making the payment after ensuring that the information entered is accurate, including all account details, billing addresses, and passwords.

If your payment is debited from your account after a payment failure, please get in touch with us over email at contact@kayeandco.in

We assure our customers about the quality of our products purchased by you through our website. However, if you are not happy with the product & want to exchange for size/style/color, we will offer an exchange subject to availability of the requested product. If the requested product is not available we are happy to offer a credit note of the ordered value which will be valid for 6 months from the date of issue.

Please refer to the return policy or get in touch with the team over email/whatsapp to complete the return process.

Products purchased on discount/sale/promotion/made to order/customized are not available for exchange/return.

We do not offer any refund.

Please contact our care team within 2 days of receiving the product via email at contact@kayeandco.in

While we have made every effort to display as accurately as possible the colors of the products that appear on the Site, we cannot guarantee that your monitor or screen’s display of any color will be completely accurate, as computer monitors and screens of electronic devices vary.

In case you have any special measurement/size requirements, you can get in touch with us over chat or email us on contact@kayeandco.in. Team will be happy to assist you with your order.

All domestic orders will take about 5-7 working days for delivery from the date of dispatch.